Privacy Policy

What this policy covers

This privacy policy explains how Neon Rabbit Digital Services collects, uses, stores, and protects information related to Sparkle Finder.

• Sparkle Finder public pages and customer account pages
• Sparkle Finder signup, sign-in, account, and Silver access during beta
• Favorite Reps, Public Showcases, Showcase Collections, Reveal Spotlight, one-way follow, block, report, watchlist, and Nic-Nac request features
• Nic-Nac assistant, memory, linked-rep context, and AI-assisted collector support features
• Sparkle Suite-powered library, live show, Dance Floor, and dancer availability data shown in Sparkle Finder
• optional Sparkle Finder email update choices

Information Sparkle Finder collects

Sparkle Finder may collect information you provide directly through account, signup, profile, preference, request, support, or launch waitlist flows.

• first name, last name, and display name
• email address
• state
• birthday (month and day, optional)
• ring size (optional)
• jewelry preferences (favorite stones, metals, cuts, and collections, plus any notes you add about your jewelry preferences)
• TikTok handle or other social handle if you choose to provide it
• Favorite Reps, Sparkle Showcase profile details, saved jewelry items, Showcase Collections, watchlist items, reveal stories, notes, and profile visibility choices
• Nic-Nac conversation messages, request details, saved memory notes, tool results, and linked Sparkle Suite representative context when you use AI-assisted features
• followed collectors, one-way follows, follower counts, following counts, block details, reports, moderation details, Public Showcases, and public sharing links
• privacy acknowledgment status and consent timestamps
• optional promotional email opt-in status
• launch waitlist first name, last name, email, and an optional choice to help test the beta
• notification and alert preferences, including push notification choices. Turning on push notifications stores the push subscription details your browser or device provides so we can deliver alerts
• feedback you send us, including your message, your email address if you add one (or your account email if you're signed in), the page you sent it from, and a link to your account when you're signed in
• account, membership, and support status needed to provide Sparkle Finder

Information collected automatically includes your IP address, used for security and rate limiting, cookies needed for sign-in and the sign-up flow, and basic device and browser information used to notice an in-app browser or a home-screen install. The anti-bot check on sign-up, sign-in, and password reset is provided by Cloudflare Turnstile and receives the details needed to verify you're a person.

How Sparkle Finder uses information

Sparkle Finder uses account information to provide access, protect account access, support account recovery, maintain privacy choices, and operate customer discovery tools.

• create and manage Sparkle Finder customer accounts
• provide Silver, which is free during beta. Paid plans may be offered later, and notice will be given first.
• support Favorite Reps, Sparkle Showcase, Public Showcases, Showcase Collections, Reveal Spotlight, watchlist, one-way follow, block, report, and Nic-Nac request features
• show relevant library, live show, Dance Floor, and dancer availability information
• respond to support requests or product concern reports
• send account, security, or service notices
• send optional promotional email only when you choose to opt in
• protect against misuse, spam, fraud, unauthorized access, and policy violations

How a jewelry profile is used

If you share jewelry preferences with Finder, they are used in three ways.

• A linked Sparkle Suite rep can see the preferences you choose to save. Other reps do not receive them.
• Kept for your own Finder profile and collection.
• Used by Finder to point you toward pieces you might like.

Nic-Nac, memory, and AI-assisted features

Sparkle Finder includes Nic-Nac, an AI-assisted collector, Silver, Showcase, discovery, and support helper. When you use Nic-Nac or related AI-assisted features, Sparkle Finder may process conversation messages, request details, collection details, Showcase details, Wishlist and Favorite Rep details, library searches, linked-rep details, tool results, support context, and saved memory notes.

Nic-Nac memory is a product feature. Sparkle Finder may save bounded notes, preferences, summaries, conversation telemetry, tool activity, and troubleshooting context so Nic-Nac can provide more consistent help, avoid repeated mistakes, improve support, and operate safely across Sparkle Finder and linked Sparkle Suite experiences.

• Nic-Nac may use saved memory to personalize future Sparkle Finder help for the same account.
• If a Sparkle Suite representative links Sparkle Finder through the Secret Rep ID Number, bounded safe representative memory may be shared between Sparkle Suite and Sparkle Finder so the same Nic-Nac experience can follow that linked identity.
• Nic-Nac conversations, memory, telemetry, and tool results may be reviewed by Neon Rabbit Digital Services for support, troubleshooting, abuse prevention, product quality, safety, and approved Sparkle Lab analysis.
• AI model providers and service providers may process prompts, responses, and related context only as needed to provide the service to us.
• Do not send Nic-Nac sensitive personal, financial, medical, legal, or third-party confidential information unless it is necessary for the Sparkle Finder service you are requesting.

Sparkle Suite data and rep links

Sparkle Finder may display catalog, live show, rep, Dance Floor, and dancer availability information read from or linked through Sparkle Suite systems.

Sparkle Finder does not make every rep, dancer, availability count, show time, or external link permanently available or guaranteed. Reps and third-party systems may change their own information.

Sparkle Showcase sharing and moderation

If you make Sparkle Showcase content public, visitors may be able to view Public Showcases, Showcase Collections, Reveal Spotlight pages, selected jewelry records, reveal stories, display names, handles, follower counts, following counts, public sharing links, and other information you choose to make visible.

Sparkle Finder may store and review one-way follows, block details, reports, and moderation details to operate public sharing features, reduce spam, respond to abuse reports, and protect users through blocking, reporting, and moderation review.

Email choices

If you opt in to optional email updates, Sparkle Finder may store your opt-in status, consent timestamp, message preference, and opt-out status needed to provide or document that email.

Data sharing

We do not sell personal information.

We may share limited information with service providers that help operate Sparkle Finder and Neon Rabbit Digital Services, such as hosting providers, database providers, authentication providers, payment providers, email providers, analytics providers, security providers, and compliance vendors.

We may disclose information if required to comply with law, legal process, platform rules, or to protect the rights, safety, and security of Neon Rabbit Digital Services, Sparkle Finder users, Sparkle Suite reps, customers, or the public.

Data retention

Sparkle Finder may retain account, consent, membership, billing, support, Favorite Reps, Sparkle Showcase, one-way follow, block, report, moderation, and customer tool data for as long as needed to provide services, maintain consent records, honor opt-out requests, comply with legal requirements, resolve disputes, enforce agreements, or operate Sparkle Finder.

Your rights and choices

• You can update account profile and preference details from available account tools.
• You can change available Sparkle Showcase visibility choices and public sharing links where those tools are provided.
• You can report spam or bad behavior from available Sparkle Showcase surfaces.
• You can unsubscribe from email messages by using the unsubscribe method provided in the email, if available, or by contacting us.
• To request access to, correction of, or deletion of your data, contact louis@neonrabbit.net.

Security

Data is transmitted over HTTPS.

Sparkle Finder uses service providers and security controls designed to help protect account and customer data.

We take reasonable steps to protect information from unauthorized access, loss, misuse, or disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Children’s privacy

Sparkle Finder and Neon Rabbit Digital Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact louis@neonrabbit.net so we can review and delete it if appropriate.

Changes to this policy

We may update this privacy policy from time to time. Changes will be reflected in the Last Updated date above.

Contact

Neon Rabbit Digital Services

Jacksonville, FL

louis@neonrabbit.net